Job Openings >> Cashier West (1/29)
Cashier West (1/29)
Summary
Title:Cashier West (1/29)
ID:152
Department:Front End
Location:West Retail Store (Middleton)
Schedule:To be determined, open availability, including weekends, a plus
Description

The Willy Street Co-op, designated "Best Place to Work" in 2012 by Madison Magazine, is a natural foods cooperative with locations in both Madison and Middleton.  We are looking for experienced cashiers to work full and part-time at our University Avenue location in Middleton.  Previous grocery store or retail cashier experience is a huge plus.  Exceptional Customer Service Skills are required. We offer an amazing benefits package including health and dental insurance with no deductible, paid vacation and sick  time, 401(k) retirement plan, profit sharing, 20% employee discount and more. 

Please apply online today to be considered for current and future openings.

Cashier is an entry level job and our entry level pay range starts at $10 an hour.


Job Title: Cashier

Reports to: Front End Manager

 

Purpose

To ring out and assist customers in the Front End.

 

Status

Hourly position, up to 40 hours per week.

 

Essential Functions

 
 

1. Customer Service

Customer service is WSGC’s primary focus in providing food, goods, and services to its customers. It is the goal of the staff that all customers are treated in a respectful and courteous manner, paying close attention to their individual needs. This personal care and attention should be directed to all customers to ensure that shopping at the WSGC is as comfortable and satisfying an experience as possible.

  • Greet and offer assistance to customers.
  • Treat customers in a friendly manner.
  • Know product locations in order to assist customers in finding what they need throughout the store.
  • Answer customer questions, or page other staff as necessary.
  • Maintain Front End in a clean and orderly fashion to ensure shopping ease and safety.
 

2. Cashiering

The staff cashier is the “face” of the co-op for most shoppers, and has a great deal of influence over customers’ experiences in the store. This important position provides customer service and direction, often during stressful times. WSGC counts on its cashiers to be friendly, efficient, knowledgeable and calm.

  • Accurately enter prices and product categories at the register.
  • Process special orders, in-store charges, debit/credit card and Quest card transactions, etc.
  • Maintain accurate paperwork throughout the shift, and reconcile drawer as necessary.
  • Maintain physical appearance of the cashier register area, including cleaning countertops, organizing and stocking bags, returning carts, baskets and clipboards, sweeping and dusting.
  • Maintain fluency in all aspects of Fair Share applications, sell memberships as requested, and correctly process paperwork.
  • Stay attentive to lines forming at the register and page help as necessary.
  • Bag purchases as necessary.
  • Maintain familiarity with monthly specials.
  • Inform appropriate departments of pricing and PLU errors as soon as possible. This can be done through the OM or Front End Manager during busy times.
  • Use any time not spent in customer transactions productively for the store, be that stocking, fronting, or cleaning, etc.
  • Closing cashiers will also be responsible for assisting with cleaning, fronting, and otherwise preparing the store for closing.
 

3. Miscellaneous

  • Take initiative to increase your own product knowledge.
  • Orient and be helpful to new employees.
  • Set a positive example for co-workers.
  • Participate in periodic department meetings.
  • Participate in co-worker evaluations.
  • Provide customer service in other areas of the store as needed.
  • Accept other duties as assigned by supervisor.
 

Qualifications

  • Experience working in retail store environment.
  • Excellent and consistent customer service skills.
  • Knowledge of whole, natural, and organic foods.
  • Ability to operate cash registers, adding machines, and credit/debit machines.
  • Demonstrated ability to work under pressure.
  • Excellent sense of organization and follow-through on commitments.
  • Ability to develop and maintain favorable relations with customers and staff.
  • Ability to work with minimal supervision.
  • Ability to handle stressful situations in a calm, effective manner.
This opening is closed and is no longer accepting applications
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